Affordable IT Support

To find out more about how Bigfoot Networks can help you, take a look below and get in touch.

What we offer

Telephone Support

During business hours we’re available to take your call and help you with any IT issues you are experiencing.

Remote Support

If necessary, we can offer remote assistance allowing us to securely connect to your computer to resolve your issue quickly.

On-Site Support

Our support also includes on-site support for those times you need a hands on approach. We’ll arrange a convenient time and attend your site.

Server Monitoring

We’ll monitor your key infrastructure to make sure everything is working optimally to avoid issues before they arise.

Direct Contact

We’ll assign you a dedicated IT consultant. It’s their job to support your business as if they were employed as your IT manager.

Regular Reviews

We’ll meet with you quarterly or every six months to discuss your support needs and any IT projects you have planned for the future.

Our Support Plans

Want to talk to someone?
Call our IT experts on 0191 640 4783 9am – 6pm Monday to Friday

Pay-As-You-Go
Per Incident
£
Agreed Rate on Helpdesk Support
Agreed Rate on Onsite Support
Free Setup
Per Hour Price
Mon-Fri 8am-6pm
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Basic
Per Month
£
Unlimited Helpdesk Support
Agreed Rate on Onsite Support
Free Setup
Per User Price
Mon-Fri 8am-6pm
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Standard
Per Month
££
Unlimited Helpdesk Support
Unlimited Onsite Support
Free Setup
Per User Price
Mon-Fri 8am-6pm
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Premium
Per Month
£££
Unlimited Helpdesk Support
Unlimited on Onsite Support
Backup Check
Disaster Recovery Plan
Mon-Fri 8am-6pm
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Let’s Discuss Requirements

Speak to one of our IT specialists today.

What happens to my data?

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Take a look at some of our other services

Online Backup

We have a range of Online Backup solutions from simple file backup to full server imaging designed to meet your needs.

Antivirus & Spam Filtering

Our Antivirus & Spam Filtering subscriptions constantly work in the background to make your IT infrastructure secure from threats.

Client Stories

We help people improve their businesses through the use of IT. Find out more by viewing our client stories.